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FAQs and Troubleshooting
FAQs and Troubleshooting
Get all answers to your queries while using Paperflite
41 articles in this collection
Written by
Vinoth
and
Kajal
What is the recommended dimension of a background image?
Learn the image dimensions that you can use at Paperflite.
Written by
Vinoth
Updated over a week ago
How do I change the advanced settings on a personalized link for a collection that I have already shared?
Learn how you can edit a shared collection's settings
Written by
Vinoth
Updated over a week ago
What is the difference between sharing a collection via Compose and Generating a Link?
Learn how to use Compose and Generate Link features effectively
Written by
Vinoth
Updated over a week ago
I Don’t Wish To Track My Content. How Do I Do That?
Learn how to use the 'Anonymous Link' feature
Written by
Vinoth
Updated over a week ago
I Deleted a Content Asset In Google Drive. What Will Happen To It In Paperflite?
Learn how you can synchronize your content in Google Drive with Paperflite
Written by
Vinoth
Updated over a week ago
Why Does It Take Long For The Paperflite iPad/iPhone App To Load?
The iPad app syncs with all your online content which might take a while
Written by
Vinoth
Updated over a week ago
How Do I Edit The Text In Collections?
Editing the text in your Collections is easy, learn how to do it
Written by
Vinoth
Updated over a week ago
Conversations
How Will I Know How If My Target Audience Has Engaged With My Content?
Paperflite's notifications let you know the moment your prospects/customers interact with your content
Written by
Vinoth
Updated over a week ago
How Do I Seek Consent From My Target Audience?
Know how to get your consent settings right
Written by
Vinoth
Updated over a week ago
How Will My Content Appear to My Prospect/Customer?
Learn how your content will be displayed to your prospect/customer
Written by
Vinoth
Updated over a week ago
Can I Delete a Conversation On The Home Page?
Know if you can delete a conversation or not on your home page
Written by
Vinoth
Updated over a week ago
Content Assets
How do I Search for Content in Paperflite?
Know how to get hold of your content in Paperflite
Written by
Vinoth
Updated over a week ago
Why Am I Not Able to Delete Certain Assets?
Know the unique circumstances when you cannot delete assets in Paperflite
Written by
Vinoth
Updated over a week ago
How Do I Add/Edit a Thumbnail For My Content?
Learn how you could easily change an asset thumbnail in Paperflite
Written by
Vinoth
Updated over a week ago
My Content Does Not Have Previews
Learn how you can upload missing thumbnails for your assets in Paperflite.
Written by
Vinoth
Updated over a week ago
How Do I Add/Edit Content Description?
Learn how to add/edit the description of your content assets in Paperflite
Written by
Vinoth
Updated over a week ago
How Do I Add/Edit Tags to My Content?
Discover how you can easily add tags to your content assets in Paperflite
Written by
Vinoth
Updated over a week ago
How Do I Add a Thumbnail To My Videos?
Know how you can add a thumbnail image to your videos
Written by
Vinoth
Updated over a week ago
My Hub
Where Do I Store My Content?
Learn where and how you can store content in Paperflite
Written by
Vinoth
Updated over a week ago
Share Content
How Do I Enable Prospects To Re-share/Download My Content?
Learn how to let your prospects and customers to Re-share and Download your content.
Written by
Vinoth
Updated over a week ago
How Do I Set An Expiry For My Content Assets?
Know how you can make your content usable within a certain time period.
Written by
Vinoth
Updated over a week ago
How Can I Protect My Content From Misuse?
Know how to enable passwords for the content that you send to prevent misuse
Written by
Vinoth
Updated over a week ago
How Do I Create a New Email Template?
Written by
Vinoth
Updated over a week ago
How Do I Share Content in Paperflite?
Know the various ways you can share your awesome content
Written by
Vinoth
Updated over a week ago
How do I Ensure My Prospects Know If I've Edited a Collection After Sharing Content?
Find out how you can turn a Collection 'Live' so your prospects know about it
Written by
Vinoth
Updated over a week ago
How do I personalize content for my prospects/customers?
Know the different ways to customize Collections in Paperflite
Written by
Vinoth
Updated over a week ago
I Sent The Same Collection To Multiple Prospects. How Do I Edit Them Individually?
Learn how to edit Collections even after sharing them with prospects/customers
Written by
Vinoth
Updated over a week ago
Can I Edit a Collection After I've Sent It?
Discover how you can edit Collections after you've shared it with prospects.
Written by
Vinoth
Updated over a week ago
How Do I Edit a Collection After Sending It To a Customer?
Know how to edit a Collection in Paperflite after sending it to your target audience
Written by
Vinoth
Updated over a week ago
QuickSend | Email
How Do I Change The Font In My Email?
Learn how to change the font of your email in Paperflite
Written by
Vinoth
Updated over a week ago
Emails That I Sent Through Compose Are Not Synced With My Email
Learn how you can synchronize your mails you sent through Compose on your email.
Written by
Vinoth
Updated over a week ago
How Do I Add an Email Signature?
Learn how you can insert an email signature to all your Compose mails
Written by
Vinoth
Updated over a week ago
I Am Using Compose To Share Content From My Local Drive. Where does It Get Stored In Paperflite?
Explore the 'Uncategorized' folder in Paperflite.
Written by
Vinoth
Updated over a week ago
Contacts
How Do I Edit Contacts?
Know how you can easily edit contacts in Paperflite
Written by
Vinoth
Updated over a week ago
How Are Contacts Added
Know how you can add contacts in
Written by
Vinoth
Updated over a week ago
Who Are Global Contacts?
Know how you can get access to the global contacts list in Paperflite
Written by
Vinoth
Updated over a week ago
General Queries
How Do I Update My Profile?
Know how to edit your profile details in Paperflite
Written by
Vinoth
Updated over a week ago
I'm Stuck, Can Someone Help Me?
Learn how you can instantly chat us and get a helping hand.
Written by
Vinoth
Updated over a week ago
I'm Having Trouble Logging in
Learn how to navigate around your login issues in Paperflite
Written by
Vinoth
Updated over a week ago
How Do I Change The Privacy Policy?
Discover how to incorporate your own privacy policy.
Written by
Vinoth
Updated over a week ago
Collections
What happens when you delete a collection?
Written by
Kajal
Updated over a week ago