FAQs and Troubleshooting

What is the recommended dimension of a background image?

Learn the image dimensions that you can use at Paperflite.

Written by Vinoth
Updated over a week ago

How do I change the advanced settings on a personalized link for a collection that I have already shared?

Learn how you can edit a shared collection's settings

Written by Vinoth
Updated over a week ago

What is the difference between sharing a collection via Compose and Generating a Link?

Learn how to use Compose and Generate Link features effectively

Written by Vinoth
Updated over a week ago

I Don’t Wish To Track My Content. How Do I Do That?

Learn how to use the 'Anonymous Link' feature

Written by Vinoth
Updated over a week ago

I Deleted a Content Asset In Google Drive. What Will Happen To It In Paperflite?

Learn how you can synchronize your content in Google Drive with Paperflite

Written by Vinoth
Updated over a week ago

Why Does It Take Long For The Paperflite iPad/iPhone App To Load?

The iPad app syncs with all your online content which might take a while

Written by Vinoth
Updated over a week ago

How Do I Edit The Text In Collections?

Editing the text in your Collections is easy, learn how to do it

Written by Vinoth
Updated over a week ago

How Will I Know How If My Target Audience Has Engaged With My Content?

Paperflite's notifications let you know the moment your prospects/customers interact with your content

Written by Vinoth
Updated over a week ago

How Do I Seek Consent From My Target Audience?

Know how to get your consent settings right

Written by Vinoth
Updated over a week ago

How Will My Content Appear to My Prospect/Customer?

Learn how your content will be displayed to your prospect/customer

Written by Vinoth
Updated over a week ago

Can I Delete a Conversation On The Home Page?

Know if you can delete a conversation or not on your home page

Written by Vinoth
Updated over a week ago

How do I Search for Content in Paperflite?

Know how to get hold of your content in Paperflite

Written by Vinoth
Updated over a week ago

Why Am I Not Able to Delete Certain Assets?

Know the unique circumstances when you cannot delete assets in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Add/Edit a Thumbnail For My Content?

Learn how you could easily change an asset thumbnail in Paperflite

Written by Vinoth
Updated over a week ago

My Content Does Not Have Previews

Learn how you can upload missing thumbnails for your assets in Paperflite.

Written by Vinoth
Updated over a week ago

How Do I Add/Edit Content Description?

Learn how to add/edit the description of your content assets in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Add/Edit Tags to My Content?

Discover how you can easily add tags to your content assets in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Add a Thumbnail To My Videos?

Know how you can add a thumbnail image to your videos

Written by Vinoth
Updated over a week ago

Where Do I Store My Content?

Learn where and how you can store content in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Enable Prospects To Re-share/Download My Content?

Learn how to let your prospects and customers to Re-share and Download your content.

Written by Vinoth
Updated over a week ago

How Do I Set An Expiry For My Content Assets?

Know how you can make your content usable within a certain time period.

Written by Vinoth
Updated over a week ago

How Can I Protect My Content From Misuse?

Know how to enable passwords for the content that you send to prevent misuse

Written by Vinoth
Updated over a week ago

How Do I Create a New Email Template?

Written by Vinoth
Updated over a week ago

How Do I Share Content in Paperflite?

Know the various ways you can share your awesome content

Written by Vinoth
Updated over a week ago

How do I Ensure My Prospects Know If I've Edited a Collection After Sharing Content?

Find out how you can turn a Collection 'Live' so your prospects know about it

Written by Vinoth
Updated over a week ago

How do I personalize content for my prospects/customers?

Know the different ways to customize Collections in Paperflite

Written by Vinoth
Updated over a week ago

I Sent The Same Collection To Multiple Prospects. How Do I Edit Them Individually?

Learn how to edit Collections even after sharing them with prospects/customers

Written by Vinoth
Updated over a week ago

Can I Edit a Collection After I've Sent It?

Discover how you can edit Collections after you've shared it with prospects.

Written by Vinoth
Updated over a week ago

How Do I Edit a Collection After Sending It To a Customer?

Know how to edit a Collection in Paperflite after sending it to your target audience

Written by Vinoth
Updated over a week ago

How Do I Change The Font In My Email?

Learn how to change the font of your email in Paperflite

Written by Vinoth
Updated over a week ago

Emails That I Sent Through Compose Are Not Synced With My Email

Learn how you can synchronize your mails you sent through Compose on your email.

Written by Vinoth
Updated over a week ago

How Do I Add an Email Signature?

Learn how you can insert an email signature to all your Compose mails

Written by Vinoth
Updated over a week ago

I Am Using Compose To Share Content From My Local Drive. Where does It Get Stored In Paperflite?

Explore the 'Uncategorized' folder in Paperflite.

Written by Vinoth
Updated over a week ago

How Do I Edit Contacts?

Know how you can easily edit contacts in Paperflite

Written by Vinoth
Updated over a week ago

How Are Contacts Added

Know how you can add contacts in

Written by Vinoth
Updated over a week ago

Who Are Global Contacts?

Know how you can get access to the global contacts list in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Update My Profile?

Know how to edit your profile details in Paperflite

Written by Vinoth
Updated over a week ago

I'm Stuck, Can Someone Help Me?

Learn how you can instantly chat us and get a helping hand.

Written by Vinoth
Updated over a week ago

I'm Having Trouble Logging in

Learn how to navigate around your login issues in Paperflite

Written by Vinoth
Updated over a week ago

How Do I Change The Privacy Policy?

Discover how to incorporate your own privacy policy.

Written by Vinoth
Updated over a week ago

What happens when you delete a collection?

Written by Kajal
Updated over a week ago