Reports are a single dashboard to look at your content performance and generate insights. Access to the Reports is provided to a few key administrators who are responsible for content strategies, budgets, their application in generating revenues, etc.

Typical profiles are Chief Marketing Officers, Sales Leadership, Chief Strategy Officers.

Log in to Paperflite at https://www.paperflite.com and look for ‘Reports’ in the left-hand menu bar.

The first panel you will see gives you a broad overview or a quick report of metrics within Paperflite. This is basically a summary of the more comprehensive reports available with a few important indicators for you to access quickly.

# of Assets: This shows the number of assets that have been uploaded to your Content Hub

Active Users: This is the total number of users that you had invited and are currently active.

# of Asset views (team): This shows the total number of views by you and your team across all assets uploaded in your Content Hub.

# of Conversations: This includes the total number of shares from Paperflite

# of Engaged Users: Out of the total conversations created (shares from Paperflite) this is the total number of end recipients that have engaged with the total shares.

For instance, out of the 13538 conversations created, 5737 end recipients have engaged with them.

# of Leads: This is the total number of leads that you acquire from email gating when you generate an anonymous or campaign link for sharing content.

# of Deals and Value of Sales: Once you’ve integrated your CRM with Paperflite, the total number of deals generated as well as the value of sales will be reflected here

The Reports feature produces engagement metrics across three important parameters at an organization-level: Content Discovery, Content Engagement, and Content Performance

You have the opportunity to summarize the reports further by using the filter option in terms of the time period as well as the entity which includes filtering specific to streams, collections, users, contacts, etc

Content Discovery

Content Discovery metrics are mostly internal that tell you how your content was discovered by your team.

The content matrix gives you the ROI of your collateral based on how it is being consumed internally by your team. The assets are categorized on the basis of

  • Low Discovery

  • Below Average Discovery

  • Average Discovery

  • High Discovery

You can click on each of these to discover the specific assets which are not being discovered by your team or which have been discovered the most.

Then, there are other metrics that Paperflite measures and represents it in graphical format such as:

  • The number of asset views

  • The number of assets

  • Collection activity

  • Conversation activity

Each of the above metrics can be viewed for a time period as chosen by the filtering done by you.

Besides, Paperflite also tracks metrics such as:

  • The most popular assets

  • The top users

  • The top user groups

  • Collections created and shared

  • Most searched queries

  • Most used tags

You have the ability to view more and download these analytics as well

Content Engagement

Content engagement metrics are mostly external that tell you how your content was engaged by your prospects. It graphically shows the below metrics:

  • Average attention time

  • Number of unique viewers

  • Number of shares

  • Number of asset views

The below screenshot shows how some of the above metrics are measured and displayed to key management personnel.

Besides, Paperflite tracks the below metrics of your content engagement by prospects/customers:

  • Popular with your viewers

  • The top viewers

  • The top accounts

  • Your campaign performance

  • How content is shared

  • Conversation activity

  • Collection activity

Content Performance

This gives you detailed analytics on the ROI of your content. Once you’ve integrated your CRM with Paperflite, you’ll be able to see how powerful your content is when it comes to closing deals.

You will see the following metrics:

  • # of interactions powered by your content

  • # of leads

  • # of deals

  • Deal value

  • # of closed deals

  • Closed deal value

  • Top content that generates leads

  • Top content that closed deals

The ‘Reports’ feature is extremely useful in figuring out how your content is being used by your teams and external users. Use the feature to make your content strategy more impactful such that it resonates more with your target audience.

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