My Content Does Not Have Previews

Learn how you can upload missing thumbnails for your assets in Paperflite.

Vinoth avatar
Written by Vinoth
Updated over a week ago

Okay, you've uploaded your content assets in Paperflite, but you aren't seeing their thumbnail loading automatically. Why is it so?

This usually happens when you've uploaded a URL and it does not have a preview because certain URLs are created in a manner that don’t allow their thumbnails to be picked up.

The other instance where this happens is when you've uploaded a  video and its preview is missing.

In such cases, what you can do is - notice the option to edit at the top of the asset's menu bar. Click on it and you'll notice that the option to change your thumbnail gets activated.

On the asset thumbnail, you can click "Edit new picture" to pull a picture from your local drive and upload it.

Still have queries? Send them to us at and we'll be glad to assist.

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